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Privacy Policy
Published: 17:30PM GMT 20 November 2009
This Privacy Policy relates to our use of any personal information you provide to us through the changegroup.com websites. By placing an order on our site, you consent to the collection, use and transfer of your information under the terms of this policy.
Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act.
Please read the following privacy policy to understand how we use and protect the information that you provide to us.
INFORMATION COLLECTED ABOUT YOU
The nature of our site means that when you visit or order money online, you may be asked to provide certain information such as your contact details and other demographic information. This information can consist of, but is not limited to; your name, email address, postal address, telephone or mobile number or date of birth. We may also collect information about your use of our site as well as other information you may provide to us when using our site.
USE OF INFORMATION
We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. Your information is also important to us in helping us to administer, support, improve and develop our online service and to prevent or detect fraud or abuses of our website.
In particular, we may (at our discretion) use the information collated to contact you for your views on our business and to notify you about important changes or developments to the site or to the products or services we provide. Further, where you have consented on our site, we might also use your information to let you know about other products and services we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know by sending an email to us at tmoorders@changegroup.co.uk
DISCLOSURE OF INFORMATION
We will only use and store your personal information internally and will not pass your data to any other third party except for any successors in title to our business, suppliers that process data on our behalf and companies within The Change Group International Plc group of companies.
The personal data provided will only be disclosed if it is requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using this service or otherwise is compelled to do so by law.
LINKS TO OTHER SITES
In the event that we have links to other websites on our site these third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
COOKIES
“Cookies” are small amounts of information sent by a web server to a web browser, which enables the server to collect information from the browser. Our system will issue cookies to your computer when you log on to our website. Cookies make it easier for you to log on to and use our site during future visits. In the event that you have set up your computer to reject cookies, you may not be able to use certain features on our site. In order to enable cookies please click on the link http://www.google.com/support/websearch/bin/answer.py?hl=en&answer=35851.
We use cookies and collect IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged. We also use your IP address to determine whether you are accessing the services from the UK or not.
SECURITY & DATA RETENTION
We endeavour to take all reasonable steps to protect any information you supply to us including the use of encryption technology, but cannot guarantee the security of any information disclosed online. We limit access to personal information about you to employees who we believe have reasonable need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic and procedural safeguards that comply with our legal obligations to protect personal information about you.
You accept the inherent security implications of being and transacting online and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.
CHANGES TO OUR PRIVACY STATEMENT
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information on our website. The date of the most recent revisions will appear on this page.
CONTACTING US ABOUT THIS PRIVACY POLICY
If you have any questions or comments about this Privacy Policy please contact:
The Data Protection Officer
The Change Group
2nd Floor, Meridien House,
42 Upper Berkeley Street
London
W1H 5EP